Frequently Asked Questions
Everything you need to know about shopping with NWTN Home.
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-7 business days, depending on your location.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, NWTN Home ships to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Many of our home goods come with a manufacturer's warranty. Specific warranty details can be found on the individual product pages or by contacting our support team.